FAQ

What is Sunwello? Sunwello is a curated wellness shop offering thoughtfully chosen products across supplements, clean personal care, nourishing food, books, and everyday tools for feel-good living. Everything we carry is selected with care — no trend-chasing, no filler.

How do you choose your products? Every product on Sunwello goes through a simple test: does it genuinely support everyday wellbeing, is it made with quality ingredients or materials, and would we use it ourselves? If it doesn't pass all three, it doesn't make the cut.

Do you ship internationally? Yes. We currently ship to the United States and select European countries including the Netherlands, Italy, Germany, Spain, France, Belgium, and Switzerland.

How long does shipping take? Standard shipping typically takes 5–10 business days depending on your location. You'll receive a tracking link as soon as your order ships.

Can I return a product? Yes. If you're not satisfied with your purchase, you can return unopened items within 30 days of delivery. See our full Returns & Refunds policy for details.

Are your supplements safe? We only carry supplements from brands with strong quality and transparency standards — including third-party testing and clean ingredient lists. That said, always consult your doctor before starting any new supplement, especially if you're pregnant, nursing, or on medication.

Do you offer discounts or a loyalty program? Sign up for our email list to be the first to hear about offers, seasonal promotions, and new arrivals.

How can I contact you? Head to our Contact page and we'll get back to you within 1–2 business days.